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Exchanges & Returns

Returns

We accept returns within 7 days of purchase, or date delivered. You will have 14 days to complete the return. You are responsible for any and all shipping costs that occur from the return. Original shipping costs will not be returned. Return item must have all hanging tags must be attached, and the product must be unworn and/or used, and not have been washed. There will be a 20% restocking fee.

Free, promotion, Surprise Bags, Surprise Boxes, custom orders, jewelry, accessories and final (will be marked on tag) items are not returnable.

To start a return contact us with your order # and item(s) at returns@plumhanger.com.

Exchanges

We accept exchanges within 7 days of purchase, or date delivered. You will have 14 days to finish the exchange. You are responsible for any and all shipping costs that occur from the exchange. For exchange to be accepted all hanging tags must be attached and product must be unworn and/or used, and have not been washed.

Free, promotion, Surprise Bags, Surprise Boxes, custom orders, jewelry, accessories and final sale items (will be marked on tag with FS or final sale tag) are not exchangeable.

To start an exchange contact us with your order # and item(s) at exchanges@plumhanger.com.